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<img border="0" name="imageflip5" src="images/faq1.gif" width=67 height=19></font></td></tr> <tr> <td height="20" width="100%">&nbsp;</td></tr> <tr> <td height="20" width="100%">&nbsp;</td></tr> <tr> <td height="20" width="100%">&nbsp;</td></tr></tbody></table> <p>&nbsp;</p></td></tr></tbody></table></td> <td valign="top" background="images/rightbg.jpg" width="80%" align="middle"><!-- Pour le moteur de recherche <a href="outils/plan.php">-</a> -->&nbsp; <table style="BORDER-COLLAPSE: collapse" id="AutoNumber7" border="0" cellSpacing=0 borderColor=#111111 cellPadding=0 width="90%"> <tbody> <tr> <td height="9" valign="bottom" width="9" align="right"><font size=1><img border="0" src="images/topleftnewscorner.gif" width=20 height=20></font></td> <td height="9" background="images/topnewstablebg.gif">&nbsp;</td> <td height="9" valign="bottom" width="9" align="left"><font size=1><img border="0" src="images/toprightnewscorner.gif" width=20 height=20></font></td></tr> <tr> <td background="images/leftnewstableedge.gif" width="9">&nbsp;</td> <td bgcolor="#0d4d96" bordercolor="#0d4d96"><font size="2" face=Verdana><i>Welcome to the TELMA Technical Website FAQ section, we have listed some of the most commonly asked questions with there respective answers. This FAQ section will be updated frequently so check back often . Feel free to email us (&nbsp;<font color=#ffff00>engineering@telmacse.com</font> ) if you would like to add to this section or have a question that isn't answered below.</i></font></td> <td background="images/rightnewstableedge.gif" width=9>&nbsp;</td></tr> <tr> <td height="9" valign="bottom" width="9" align="right"><img border="0" src="images/bottomleftnewscorner.gif" width=20 height=20></td> <td height="9" background="images/bottomnewstablebg.gif">&nbsp;</td> <td height="9" valign="bottom" width="9" align="left"><img border="0" src="images/bottomrightnewscorner.gif" width=20 height=20></td></tr></tbody></table> <p>&nbsp;</p> <table style="BORDER-COLLAPSE: collapse" id="AutoNumber8" border="0" cellSpacing=0 borderColor=#111111 cellPadding=0 width="90%"> <tbody> <tr> <td height="20" background="images/topleftnewscorner.gif" width=20>&nbsp;</td> <td height="20" background="images/topnewstablebg.gif">&nbsp;</td> <td height="20" background="images/toprightnewscorner.gif" width=20>&nbsp;</td></tr> <tr> <td background="images/leftnewstableedge.gif" width="20">&nbsp;</td> <td bgcolor="#0d4d96" height="0" background="images/retarderbg.gif" borderColor=#0d4d96> <p align="center"><b><font size="4" face="Verdana"><span style="BACKGROUND-COLOR: #0d4d96">&nbsp;Frequently Asked Questions</span></font></b></p> <p align="left"><font size="2" face="Verdana" class="lightblue"><strong>Q) What is causing one "STAGE" to stay on ?</strong></font></p> <p align="left"><font size="2" face="Verdana"> A) If there isn't a 12 Volt + signal on the input side (left side) of the Relay Box, then the Relay Box is faulty. For addtional help view our <a href="DOC/PDF/TL101015_Troubleshooting_Guide_6aug08.pdf" target="_blank"><img src="images/pdf-20px.gif" width="18" height="20" border="0"> Troubleshooting Guide</a>.</font></p> <p align="left"><font size="2" face="Verdana" class="lightblue"><strong>Q) What is the Air Gap supposed to be on a retarder ?</strong></font></p> <p align="left"><font size="2" face="Verdana"> A) The proper air gap depends on the model of the retarder a Focal DK (FN72-40) model is between .055-.061 thousandths of a inch and .041-.047 for a AXIAL (AC82-45, AD72-45) series. See the <img src="images/pdf-20px.gif" alt="" width="18" height="20" border="0"> <a href="DOC/PDF/OC443013_AC_Spare_Parts_Catalog_13jul09.pdf" target="_blank">AC</a> / <a href="DOC/PDF/OC443014_AD_Spare_Parts_6apr09.pdf" target="_blank">AD</a> / <a href="DOC/PDF/FOCAL PARTS.pdf">FN</a> Spare Parts Catalogs for all retarders.<br><br> <strong class="lightblue">Q) How can I identify the type and serial number of my retarder ?</strong></font></p> <p align="left"><font size="2" face="Verdana"> A) Telma has two Types of retarders, the AXIAL (mounted to the chassis of the vehicle, Models AD, AC, CC) and FOCAL (mounted to the rear axle, Models FN, FV, FP). The Telma part numbers and serial numbers are etched on the stator frame of the retarder itself. It will appear on the bottom for a AC or CC series and top for the AD and FN series. Click Here for:&nbsp; <a href="images/focal_id.jpg" target=_blank><font color=#ffff00>FOCAL ID PICTURE </font></a>, <font color="#ffff00"><a href="images/AC_ID.jpg" target="_blank">AC ID PICTURE</a>.</font><br><br> <strong class="lightblue">Q) Why doesn't the Telma work since the ABS light has come on ?</strong></font></p> <p align="left"><font size="2" face="Verdana"> A)&nbsp; The Telma is designed to not allow operation whenever a ABS Event is sensed.This is now a customer option, new installations do not include this feature, if you have an install with this option enabled, you may disable it by following the <img src="images/pdf-20px.gif" alt="" width="18" height="20" border="0"><a href="DOC/TSB/TIL05069 ABS Warning Light Elimination.pdf" target="_blank"> TIL05069 ABS Warning Light Elimination TSB</a>. <br><br> <strong class="lightblue">Q) Why can't I find the grease tube on the TELMA ?</strong></font></p> <p align="left"><font size="2" face="Verdana"> A) All the newer TELMA brakes since 1998 have a greaseless permanently sealed bearing construction.</font></p> <p align="left"><font size="2" face="Verdana" class="lightblue"><strong>Q) What is the white, black or grey box on the frame rail?</strong></font></p> <p align="left"><font size="2" face="Verdana"> A) This is referred to by many as the &quot;contactor box&quot;, &quot;control box&quot;, or &quot;control module&quot;. We reffer to it as the Relay Box, or BAC / BEP. The White box is the BAC - Part # JD331121 (<img src="images/pdf-20px.gif" alt="" width="18" height="20" border="0"><a href="DOC/PDF/OC441051 RELAY BOX PARTS 02-90.pdf" target="_blank"> BAC Spare Part Catalog</a>), and the black electronic box is the BEP - Part # JE341121 (discontinued: <img src="images/pdf-20px.gif" alt="" width="18" height="20" border="0"><a href="DOC/TSB/TIL35031 BEP availability rev29nov06.pdf"> BEP Availability</a>). The Telma Control Box is a different box, which includes the relay panel with pressure switches inside one grey box. TID11009 Telma Control Box.</font></p> <blockquote> <p align="left"><strong>Telma Frame Mounted Relay/Control Box</strong>:</p> <table width="692" border="0"> <tr> <td width="91"><strong>Item</strong></td> <td width="142"><strong>Name</strong></td> <td width="49"><strong>Color</strong></td> <td width="108"><strong>Part Number</strong></td> <td width="100"><strong>ID Info</strong></td> </tr> <tr> <td>BAC</td> <td>Relay Box</td> <td>White</td> <td>JD331121</td> <td><a href="images/CARTPICS/JD331121.jpg" target="_blank">View Photo</a></td> </tr> <tr> <td>BEP</td> <td>Relay Box</td> <td>Black</td> <td>JE341121</td> <td><a href="DOC/TSB/TIL35031 BEP availability rev29nov06.pdf" target="_blank"><font size="2" face="Verdana"><img src="images/pdf-20px.gif" alt="" width="18" height="20" border="0"></font> View Info</a></td> </tr> <tr> <td>Control Box</td> <td>Control Box w/ ABS</td> <td>Grey</td> <td>TID11009</td> <td><a href="DOC/PDF/TID11009 CONTROL BOX.pdf" target="_blank"><font size="2" face="Verdana"><img src="images/pdf-20px.gif" alt="" width="18" height="20" border="0"></font> View Info</a></td> </tr> <tr> <td>Control Box</td> <td>Control Box w/o ABS</td> <td>Grey</td> <td>TID11008</td> <td>&nbsp;</td> </tr> </table> <p align="left">&nbsp;</p> <p align="left">&nbsp;</p> <p align="center"><b><font face="Verdana">For additonal help please visit our <a href="training.html">Training Web Site.</a></font></b></p> </blockquote> <p align="center">&nbsp;</p> <p>&nbsp;</p></td> <td background="images/rightnewstableedge.gif" width=9>&nbsp;</td></tr> <tr> <td height="20" background="images/bottomleftnewscorner.gif" width=20>&nbsp;</td> <td height="20" background=images/bottomnewstablebg.gif>&nbsp;</td> <td height="20" background="images/bottomrightnewscorner.gif" width=20>&nbsp;</td></tr></tbody></table></td></tr> <tr> <td height="28" background="images/greenbarbottom.jpg" width="100%" colSpan=2><font color="#000000" face="Verdana">&nbsp;</font><font color=#000000 size=1 face=Verdana> Copyright 2010 Telma Retarder Inc.</font></td></tr></tbody></table></td></tr></tbody></table></body></html>